[plague-related tech support] ugh, Zoom
Sep. 15th, 2020 10:42 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
kaberettAlright, so, Zoom. Zoom for Linux.
Today I attended a departmental workshop on Understanding racism (a really good workshop! I was surprised by how good! my department's previous gestures at acknowledging and discussing racism have included e.g. a "listening exercise" facilitated by... a middle-aged wealthy white woman! this facilitator was Lesley Aitcheson, who on two hours' acquaintance I would cheerfully recommend enthusiastically) via Zoom, and experienced Technical Difficulties.
The specific technical difficulty was: every time I got switched from a breakout room back to the main meeting, Zoom lost all incoming audio. Incoming video was fine; laptop audio was fine; people's microphones were on and they were audible to others; but I didn't get incoming audio back until I dropped out and rejoined the meeting. (This also happened on one occasion when I was moved from the main meeting into a breakout room, but only once.)
I'm running version 5.1.412382.0614 under debian testing (current codename bullseye). I have more (related) workshops upcoming & would like to Solve This Problem, though obviously I'm not going to manage it by... 9am tomorrow, which is when the next one is. A quick shake of the internet doesn't reveal any obvious bug reports. Suggestions extremely welcome...
Today I attended a departmental workshop on Understanding racism (a really good workshop! I was surprised by how good! my department's previous gestures at acknowledging and discussing racism have included e.g. a "listening exercise" facilitated by... a middle-aged wealthy white woman! this facilitator was Lesley Aitcheson, who on two hours' acquaintance I would cheerfully recommend enthusiastically) via Zoom, and experienced Technical Difficulties.
The specific technical difficulty was: every time I got switched from a breakout room back to the main meeting, Zoom lost all incoming audio. Incoming video was fine; laptop audio was fine; people's microphones were on and they were audible to others; but I didn't get incoming audio back until I dropped out and rejoined the meeting. (This also happened on one occasion when I was moved from the main meeting into a breakout room, but only once.)
I'm running version 5.1.412382.0614 under debian testing (current codename bullseye). I have more (related) workshops upcoming & would like to Solve This Problem, though obviously I'm not going to manage it by... 9am tomorrow, which is when the next one is. A quick shake of the internet doesn't reveal any obvious bug reports. Suggestions extremely welcome...
(no subject)
Date: 2020-09-15 10:09 pm (UTC)(no subject)
Date: 2020-09-15 10:17 pm (UTC)(no subject)
Date: 2020-09-15 10:33 pm (UTC)Bingo! I will poke at snap, thank you :)
(I was contemplating trying to run it in the browser but that's been... less functional than the native application for the most part, until I ran into, well, this.)
(no subject)
Date: 2020-09-15 10:41 pm (UTC)https://github.com/ogra1/zoom-snap/issues/31
https://github.com/ogra1/zoom-snap/issues/47 (now solved)
(no subject)
Date: 2020-09-16 01:37 pm (UTC)Ooh, thanks for making me aware that there is one. That seems like a better place to get it than direct from Zoom. Easier to upgrade, if nothing else.
(I'm not yet 100% sold on 20.04's snaptasticness in general, but in this case, it does seem like an improvement.)
(no subject)
Date: 2020-09-16 05:54 am (UTC)(no subject)
Date: 2020-09-16 07:40 am (UTC)I'll update to say if it fixed things shortly...!
(no subject)
Date: 2020-09-16 10:08 am (UTC)(no subject)
Date: 2020-09-16 10:37 am (UTC)(no subject)
Date: 2020-09-17 10:52 am (UTC)